The process

How it works

From picking a product to getting set up, here is the whole process in order. Email support is there if a step goes wrong.


  1. Choose your game and product

    Open a game from the games list and compare its products. Each product page lists what it does, its price and its duration. Check the status: Available means you can buy it now; Unavailable means it can't be bought right now.

    Browse gamesCheck status

  2. Check out with Paddle

    Checkout and payment are handled by Paddle, our merchant of record. You can pay by card, and any other methods available to you are shown at checkout. Use an email address you can access, because that is where your key goes. Prices are in USD; taxes may be added at checkout.

  3. Keep your confirmation page

    After payment you land on an order confirmation page with your order ID. Keep that page or write the ID down; you need it if you contact support about the order.

  4. Get your key by email

    Your license key and the setup instructions for your product are sent to the email you used at checkout. If they have not arrived, check your spam or promotions folder first, then email support with your order ID.

    Contact support

  5. Set it up on your PC

    Follow the setup instructions that came with your product; they are written for the product you bought. You need a Windows 10 or Windows 11 PC. Run the setup before you launch the game, and keep your key private.

  6. Something not working?

    Email support with your order ID, the checkout email, the product name, what you tried and any screenshots. If the product shows Unavailable on the status page, wait until it is Available again before trying further.

    Get helpCheck status

Pick a product